Showing posts with label restaurant. Show all posts
Showing posts with label restaurant. Show all posts

Friday, February 22, 2013

Get High Performing Employees!

While most employer realize that they need to train, supervisor, and support new employees in order to set them up for success, many employers fail to provide any adequate training. Why? The majority of them have the same old lame excuses:

  • I’m too busy and don’t have time to train.
  • It’s an easy job, they’ll get the hang of it soon enough.
  • No one trained me and I did fine.

The truth is no matter how easy a job is and how experienced an employee might be, some form of training is necessary to ensure familiarity and consistence. You can’t expect to provide “quality” services and products if each employee does things a different way.

Friday, February 8, 2013

Best Hospitality School For You!

As a Hospitality Management professor and program director at a community college, one of the most frequently asked questions that I receive from students is, "what school should I transfer to earn my bachelor’s degree in hospitality management?".

The answer to that question is never the same because the best school for you to pursue a bachelor’s degree in hospitality management is different for each individual student.

The short and simple answer to that question is you should pick a school that provides a broad range of hospitality courses with the option of specializing in a particular segment within the industry. Unfortunately that answer doesn’t really help most students. So a more elaborate answer is necessary and it begins by first attempting to define what your professional goals are. That is to say, begin with the end in mind. Defining what your dream job in the hospitality industry is makes it easier to match you with the best school for them.